Contact support
Email mehulchaturvedi@icloud.com with a short description of the issue, your iPhone model, and your iOS version. Please do not send passwords, verification codes, or sensitive personal information.
Progress is not syncing
- Confirm that both devices use the same Apple Account and have iCloud enabled.
- Open NeuroMaxxing on both devices while connected to the internet, then allow a moment for iCloud to update.
- Your scores, XP, unlocked levels, sessions, and training history sync. Your name, profile photo, and selected theme remain on each device.
Poster sharing
Score posters are generated on your device. NeuroMaxxing opens Apple’s share sheet only after you tap the share button. If the sheet does not appear, close and reopen the poster, then try again.
Resetting progress
Use the reset control inside NeuroMaxxing to reset the current game, current session, today’s progress, or all progress. A full reset cannot be undone after it has synced through iCloud.
About NeuroMax scores
NeuroMax scores are in-app performance indicators based on accuracy, correct-response timing, and game difficulty. They are designed for entertainment and practice—not as an IQ score, medical assessment, diagnosis, or measure of cognitive health.